
The following information is provided to you to explain the commitments for the protection of personal data of Savencia Produits Laitiers International a company whose registered office is located at 91 rue Joseph Bertrand - 78220 Viroflay - France, acting as the data controller for the processing of personal data described in the present document and designated the “Data Controller” or “we”.
The Data Controller has designated a person responsible for data protection whom you may contact by email at the following address:donneespersonnelles-spli@savencia.com or by post at the following address: Savencia Produits Laitiers International - 91 rue Joseph Bertrand - 78220 Viroflay - France.
The data protection officer may be contacted at the following address: dpo@savencia.com.
In the framework of processing of personal data, the Data Controller collects and processes the following data: Company name, title, name, forename(s), email address, telephone number, function, IP.
The data marked with an asterisk in our forms must be provided. Otherwise, the service associated with the form may be provided to you.
The data processing that we implement is to ensure the following purposes:
We only process personal data if one at least of the following conditions is met:
The personal data we collect at present or subsequently are destined for our use as the Data Controller.
We will ensure that only authorised persons may have access to that data. Our subcontractors and service-providers may receive that data for performance of the services we confer on them.
Your personal data may be compared or shared between all the Data Controller’s parent or associated companies and subsidiaries. They may be communicated to those entities for the purposes described in the present notice, in accordance with the applicable regulatory requirements and in such a manner as to ensure protection of your data and civil liberties.
In the framework of the services proposed, we may transfer your personal data to recipients located in the following countries:
Each of these transfers is governed by legal instruments in accordance with the applicable legal framework.
The transfer made to other countries benefits from the exemptions provided for in Article 49 of the GDPR because the transfer is necessary for the conclusion or performance of a contract concluded in the interest of the data subject between the controller and another natural or legal person.
The period(s) for which we retain your data are proportionate to the purposes for which we collected them. Our retention policy is thus organised as follows: :
Processing purpose | Retention period |
Customer | In the context of concluded contracts, data is kept for the duration of the commercial relationship, plus the duration of legal requirements. |
Cookies | 13 months from their installation on your device |
Contract with a value in excess of €120 for accounting purposes | 10 years from conclusion of the contract |
In the event of exercise of rights of access, rectification, erasure or restriction of processing, data identifying the data subject and enabling processing of the rights exercised | 1 year from receipt of the request |
In the event of exercise of the right of opposition to processing, data identifying the data subject and enabling processing of the right exercised
|
6 years from receipt of the request |
Requests made through the contact form | During the processing time of the request, increased by the statutory limitation period |
Customer profile created on the website | 3 years from the last contact from you or, failing that, the date of creation of the customer profile |
The retention periods presented may be increased by the applicable legal limitation periods.
You may exercise your rights by email sent to the following address: donneespersonnelles-spli@savencia.com or by letter sent to the following address: Savencia Produits Laitiers International - 91 rue Joseph Bertrand - 78220 Viroflay -France
For that purpose, you must provide your surname, forename(s) and the address at which you wish to receive the reply.
In principle, you may exercise all your rights without charge, but you may be asked to pay a reasonable charge reflecting the administrative cost of providing any copies of data you may request.
With regard to the right to information, the Data Controller is not obliged to respond if you request information you already possess Le Responsable du traitement vous informera s’il ne peut donner suite à vos demandes.
The Data Controller will inform you if a response cannot be made.
The rights mentioned are not absolute and are subject to various conditions founded in:
The Data Controller stresses that any failure to provide, or modification of, your data may have consequences for the processing of certain aspects of the performance of our contractual relationship, and that your request in exercise of your rights will be retained for 6 years in the case of your right of opposition and 1 year in the case of your other rights.
All the rights of which you have the benefit are detailed below.
You recognise that the present notice informs you as to the purposes, applicable legal framework and interest of collection of your personal data, and as to the recipients or categories of recipients with whom your personal data are shared, as well as to the possibility of transfer of your data towards a third country or international organisation.
In addition to that information and for the purpose of ensuring fair and transparent processing of your data, you confirm that you have received additional information concerning:
If we decide to process your data for another purpose than that initially indicated, we will provide you with full information on that other purpose
By exercising this right, you may obtain confirmation that your personal data are (or are not) subject to processing and if they are so subject, you may have access to them and to information concerning:
You may request that your personal data be rectified or completed if they are inexact, incomplete, equivocal or out of date.
You may request erasure of your personal data if:
Exercise of this right is nevertheless not possible if the conservation of your personal data reflects a legal or regulatory requirement or is necessary for the establishment, exercise or defence of legal claims.
You may request restriction of the processing of your personal data in accordance with the applicable legal and regulatory provisions.
You have the right to object to processing of your personal data unless such processing is justified by compelling legitimate grounds on the part of the Data Controller.
If we contact you directly, this right may be exercised by any means including, in particular, clicking on the unsubscribe link at the bottom of the message sent.
You have the right to portability of your personal data. The right is applicable to the following data:
The right is limited to processing based on your consent or on a contract and to personal data you have personally generated.
It does not extend to derived or inferred data which are personal data created by the Data Controller.
Where processing is based on your consent, you may withdraw your consent at any time, in which case we will no longer process your personal data but any earlier processing to which you agreed will not be affected.
You have the right to lodge a complaint with a supervisory authority without prejudice to your other rights of administrative or legal recour.
You have the right to leave instructions in respect of the storage, erasure and communication of your personal data for after your death, subject to the formal designation of a trusted third party and of compliance with the applicable legal requirements.
We attach great importance to the protection, integrity and confidentiality of your data. Therefore, we have implemented technical and organisational measures to ensure a level of security appropriate to the risk and to protect your data from loss, alteration, access or disclosure to unauthorised third parties.
However, despite our efforts, no security measure can protect against all risks of misuse or hacking, for which we, as the controller, cannot be held responsible. In the event of a personal data breach, we undertake to notify the CNIL in accordance with the regulations in force on the protection of personal data.
In the event that a data breach presents a high risk to your rights and freedoms, we will inform you as soon as possible and always in accordance with the conditions set out in the regulations in force relating to the protection of personal data.